News, Announcements, and Known Issues

Cargas Processes and Services

• Customization and Configuration Price List
• Cargas Energy Customization Agreement

Getting Started

Cargas Energy Help Center

• How to Reset Password for Help Center

Cargas Pay

Cargas Pay Questions

• Cargas Pay - Transaction stuck in PENDING capture in NMI

Price Lists - Integrations, Licenses, Consulting Packages, Hardware, and More

Customization Center

• How do I leverage a testing plan in the Cargas Customization Center?
• How does the Customization Center Review tool work?
• How do I remove a customization we no longer use?
• How do I add or remove a test plan in the Customization Center?
• How do I access the Cargas Energy Customization Center?
• How to Guide: Cargas Energy Customization Center

Mobile Delivery and Truck Meter Resources

Mobile Delivery Application Questions

• How to make a delivery from start to finish using mobile delivery and Epson slip printers

Troubleshooting Mobile Delivery

• How do I clear a pending delivery for a LCR IQ meter?

Truck / Meter / Printer Configuration

• Android Tablet with A Mechanical Meter and Epson TM-U295 Slip Printer Wiring Setup
• Android tablet with a Mid:Com e:Count meter and Bluetooth Cognitive Blaster Printer
• Android tablet with a Mid:Com e:Count meter and Epson TM-T88V Thermal Printer
• Android tablet with a Mid:Com e:Count meter and Epson TM-U295 Slip Printer
• Android tablet with a Mid:Com e:Count meter and USB Cognitive Blaster Printer
• Android tablet with a Mid:Com e:Count meter and Zebra RW420 Thermal Bluetooth Printer

See all 59 articles

Truck / Hardware Troubleshooting

• My Bluetooth Address Field is Empty on the New Mobile Delivery App

Mobile Service

Mobile Service Installation, Configuration, and Setup

• Cannot Print To Brother PocketJet Printer

Servers, IT, and General Application

IT

• Using Chrome Debugger for enhanced troubleshooting with screenshots

Video Learning Courses

Intacct Accounting Integration Setup

• What happens if the GL is exported to Intacct more than once on the same day?

Accounting Procedures and GL Mapping

Intacct Integration Questions

• What happens if the GL is exported to Intacct more than once on the same day?

Cargas Energy System Setup

Setup > General

• Using Miscellaneous Tax Schedules In Cargas Energy

Inventory

Fuel Inventory

• How do I resolve the error "BOL # is for a different unit price" when matching a BOL to a BOL Invoice?

Reporting

Delivery Reporting

• Why does the address appear twice on a Delivery ticket?

User Security

General

• What areas of Cargas Energy do I need to add a new employee once created?

KCS

KCS Candidate Articles

• Customization Center Glossary of Terms