How do I clear a pending delivery for a LCR IQ meter?

Summary:

For Cargas Energy (2023+) LCR iQ meters, a pending delivery is usually cleared by ending the active delivery or reprinting the last delivery ticket: on the delivery screen press Ticket, then Print, and press Done after the ticket prints. If that doesn’t work, try a manual pump-and-print delivery or print a calibration ticket; if those fail, it indicates a hardware/printer issue that must be inspected by your local truck shop.


Issue / Question:

  • The LCR IQ meter shows a pending delivery. How do I clear it?
  • I cannot make my next delivery due to a pending delivery. How can I resolve it?

Environment:

  • Cargas Energy Versions 2023 or later

Resolution / Answer:

You can usually clear out a pending delivery ticket by ending the current active delivery if there is one, or by reprinting the previous delivery ticket. You can reprinting the previous delivery ticket by following the steps below.

  1. Press the Ticket button on the delivery screen. This will navigate you to the last delivery ticket made on the meter.

    LCRiQ - Ticket Button.jpg
  2. Press the Print button on the delivery ticket screen.

    LCRiQ - Print Button.jpg

  3. Press the Done button after the meter block for the last delivery ticket prints.

    LCRiQ - Done Button.jpg

  4. If issues persist, please try the following:
    1. Complete a manual pump and print delivery directly from the register.
    2. Print a calibration ticket.
  • If the above two steps fail and you cannot print a calibration ticket or complete a pump and print delivery, then this is a hardware level issue with the meter/printer and will need to be examined by your local truck shop.

 

Additional Info:

 

 

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