How to Power Cycle Bluetooth FireFly

Tanner Ratliff

Edited: January 14, 2026 19:59

Summary:

This article explains how to power cycle (reset) a Bluetooth FireFly to resolve lost communication or delivery/startup issues. To do this, locate the FireFly in the truck, unplug its black power cord for about 15 seconds, then plug it back in and wait a few seconds for it to reset and re-establish communication.

Issue / Question :

This will give you steps on how to Power Cycle (reset) your FireFly when experiencing communication issues shifting in, starting deliveries, ect.

Environment:

Bluetooth Connections to the Meter (New or Old Mobile Delivery)

Resolution / Answer:

Locate the Bluetooth FireFly in the truck
Locate the black power cord on the side of the FireFly.
Unplug the black power cord from the side of the FireFly. (for about 15 seconds)
Plug the power cord back in.
Wait a few seconds until the firefly resets and re-establishes communication.

Cause:

Bluetooth communication is lost