Issue / Question:
- Our driver is trying to complete a delivery and they're receiving this error. What is causing this error and how do we resolve it?
Environment:
- New Mobile Delivery
Resolution / Answer:
-
Print a calibration ticket to see if there are any errors reporting back from the meter:
LCR-II - Print a Calibration Ticket
Mid:Com E:Count -Print a calibration ticket - Power cycle the truck. Ensure that the truck is powered down long enough that there is no longer power to the register
- Reboot the tablet.
-
Try performing a pump and print delivery
How do I perform a pump and print delivery on an LCR2?
How do I perform a pump and print on a Mid:Com E:Count? - Retry the delivery.
Additional Info:
- If the above steps do not resolve the issue, it is recommended to take the truck to your truck shop for further diagnostics.
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