Issue / Question:
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This will give you steps on how to Power Cycle (reset) your Zebra printer while troubleshooting printing or communication issues.
Environment:
- New Mobile Delivery
- Zebra ZQ520 Printers
Resolution / Answer:
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First, locate the Yellow button behind the printer to remove the printer from its dock
- Once the printer is out of its dock we want to note if there is a battery available or not.
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If there is no battery removing the printer has already power cycled the Zebra so you may redock the device
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If there is a battery remove the battery for a moment and then re-insert it
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After the printer boots back up you will want to power cycle again the correct way by pressing and holding the Power button found on the front of the printer until it turns off. Once it is off you can turn it back on using the power button.
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