Dylan Burkholder
Articles
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MyFuelPortal - Why Can't I add an ACH Bank Account through the Portal?
Customers cannot add ACH profiles in MyFuelPortal. ACH profiles are created in Cargas Energy and processed through bank-uploaded ACH files, while eChecks are gateway profiles customers can add for ...
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When to Use a Service Job Instead of a Work Order
Summary: Cargas Energy Work Orders are designed to track a discrete set of service tasks that get billed together. Every task added to a Work Order lives in one document, and the Work Order screen ...
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How does the Projected Gallons column work in the Delivery Center
Question: Why is the Projected Gallons column blank in the delivery center? Is the Proj Gal column in the delivery center the same as the Projected Delivery Gallons on the ticket preview? Environ...
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How to edit a posted Purchase Order Receipt in Purchasing 3 Way Match
Issue / Question:I need to edit my purchase order receipt, but it is already completed.I cannot complete the Purchase Order Invoice because the Inventory Location on the Receipt doesn't match the I...
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My Fuel Portal: Error occurred while processing your request
Issue / Question:Why can't I access any customer accounts in MyFuelPortal?Customers are getting an error when trying to get on their MyFuelPortal account to make a payment.An error occurred while p...
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Cannot send Invoices when completing a ticket in Mobile Delivery
Issue / Question:Why is there no option to send invoices to an email when completing a ticket in Mobile Delivery?I have EmailMobileDeliveryInvoices set to Always. or Customer but no invoices are be...