How to configure the printer type on a Neptune E4000 meter

Question: 

How do I set the printer type on a Neptune E4000 meter?


Environment: 

  • New Mobile Delivery
  • Android Tablet
  • Neptune E4000

Answer: 

Please follow the steps below to configure the printer type on a Neptune E4000 register. You will need to know the Supervisor password to enter into the setup menu.

  1. First navigate to the main menu. You can press Stop/Cancel button several times to back all the way out to the main menu.

 

  1. On the main menu use the Arrow > button to select Supervisor until it is flashing and press the Start/Enter button. 

    01_supervisor.jpg 
     
  2. Enter in the Password by using the Arrow > and Arrow ^ buttons. Press Start/Enter when finished. The factory default password is 2000. 

    03_password.jpg

     

  3. Navigate through the setup menu using the Arrow > button until you get to COM Ports and press the Start/Enter button. 

    04_com_ports.jpg

     

  4. Use the Arrow > button to select Printer and then press the Start/Enter button. 

    05_printer.jpg 
     
  5. Use the Arrow > button to select the printer you are connecting to and then press the Start/Enter button. Please use this table below to know which printer option to select. 

    Printer you are using Printer selection
    Epson TM-U295 Slip Printer Epson
    Epson TM-T88 Roll Printer Epson
    Zebra RW420/ZQ520/ZQ521 Epson
    Cognitive Blaster Printer Blaster


    06_select_printer.jpg
     

  6. On the first Baud Rate screen use the Arrow > button to select the More option and press the Start/Enter button. 

    07_baud_rate_more.jpg

     
  7. On the second Baud Rate screen use the Arrow > button to select 9600 and then press the Start/Enter button. 

    08_baud_rate_9600.jpg

 

  1. On the Parity screen use the Arrow > button to select None and then press the Start/Enter button. 

    09_parity_none.jpg

     
  2. On the Handshaking screen use the Arrow > button to select the None option and then press the Start/Enter button. 

    10_handshaking_none.jpg 
     
  3. You should be returned to the Com Ports screen and you have successfully setup the printer type on your Neptune E4000. Use the Stop/Cancel button to navigate back to to the main screen.

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