Question:
How do I set the printer type on a Neptune E4000 meter?
How do I turn off the Printer Status Check setting on a Neptune E4000?
Environment:
- New Mobile Delivery
- Neptune E4000
- Zebra RW420
- Zebra ZQ520
- Zebra ZQ521
Answer:
To get a Zebra printer to work with a Neptune E4000 you need to turn off the Printer Status Check setting.
*Note* The Printer Status Check setting does not exist on firmware versions higher than EA.01.16 . If the firmware version is higher than EA.01.16 then you must downgrade it.
*Warning* You will need to break the seal on the meter to enter the Weight's & Measure's calibration menu to turn off the Printer Status Check setting.
- First navigate to the Neptune main screen. You can keep pressing the Stop/Cancel button to back out all the way to the main screen.
- Remove the Calibration Screw on the left front side of the E4000.
- Place a small allen key in the Calibration Screw Hole.
- Press the allen key in to hold down the internal calibration button and press the Arrow > button to select the W&M option.
- On the Calibration screen use the Arrow > button to select the Misc option and then press the Start/Enter button.
- Press the Start/Enter button to navigate through the Calibration Misc menu until you see the Printer Status Check option. Then use the Arrow > button to select the OFF option and press Start/Enter.
- Press the Start/Enter button until you return to the Calibration Main Menu that you see in step 5. Then press Stop/Cancel button to return to the Neptune Main Screen.
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