Error: The meter failed to access data required for preset delivery.

Summary:

This article explains an error where the meter cannot access data needed for a preset delivery and recommends resolving it by fully power-cycling the truck, performing a zero-gallon pump-and-print delivery (see LCR2 pump-and-print instructions), and retrying the delivery. If those steps fail, take the truck to your shop for further diagnostics.

Issue / Question:

• Our driver is trying to complete a delivery and they're receiving this error. What is causing this error and how do we resolve it?

Environment:

• New Mobile Delivery

Resolution / Answer:

1. Fully power cycle the truck.
2. Complete a zero-gallon pump and print delivery. (Please see: How do I perform a pump and print delivery on an LCR2?
3. Retry the delivery.

Additional Info:

• If the above steps do not resolve the issue, it is recommended to take the truck to your truck shop for further diagnostics.