LCR-II - Ticket prints "Multiple Deliveries at One Site"

Summary:

This article explains that the LCR-II prints the "Multiple Deliveries at One Site" message whenever the no-flow timer is disabled—either by enabling the Multiple Fills option (at the tank or delivery level) or by setting the DeliveryNoFlowTimeLimit outside the 1–180 second range in Cargas Energy. The message is printed on the ticket and cannot be changed by Cargas; the recommended practice is to keep the global DeliveryNoFlowTimeLimit at 180 and enable Multiple Fills only where needed.

Issue / Question :

• This article will explain what causes the Multiple Deliveries at One Site message to appear on a delivery ticket.
• This message is printed by the LCR-II register when certain conditions are met in regards to the no-flow timer and cannot be removed or altered by Cargas.

Environment:

• Cargas Energy

Resolution / Answer:

Please see the below image for an explanation of the no-flow timer directly from LC's setup and user guide:

In Cargas Energy, this means that any delivery setup for "Multiple Fills" will print this message. Similarly, if the application setting for the no-flow timeout is set for a value of anything outside the 1-180 range, this message will print on the ticket. 

Multiple Fills

Starting with Mobile Delivery 2017, the Multiple Fills option can be set at the tank level in the back-office or as a one-off option on any delivery in the mobile application. If configured at the tank level, all delivery documents for that tank will disable the no-flow timer and cause the multiple deliveries message to print. Additionally, if the driver enables the multiple fills option in the Mobile Delivery application, the no-flow timer is disabled and the message for multiple deliveries will print.

No-Flow Time Limit Setting

In Cargas Energy, under Admin > Setup > Application Settings, there is a setting named DeliveryNoFlowTimeLimit. The default value for this is 180 seconds. If this value is saved and set to anything outside of the 1-180 range, all deliveries made from the mobile application will print the multiple deliveries message. This is a global setting and will disable the no-flow timer on all created deliveries.

As a best practice, Cargas recommends leaving the global setting to a value of 180 and then enabling the Multiple Fills setting either on a tank level or delivery level basis as needed when the no-flow timer needs to be disabled.

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