LCR-II - Ticket prints "Multiple Deliveries at One Site"

Issue / Question :

• This article will explain what causes the Multiple Deliveries at One Site message to appear on a delivery ticket.
• This message is printed by the LCR-II register when certain conditions are met in regards to the no-flow timer and cannot be removed or altered by Cargas.

Environment:

• Cargas Energy

Resolution / Answer:

Please see the below image for an explanation of the no-flow timer directly from LC's setup and user guide:

In Cargas Energy, this means that any delivery setup for "Multiple Fills" will print this message. Similarly, if the application setting for the no-flow timeout is set for a value of anything outside the 1-180 range, this message will print on the ticket. 

Multiple Fills

Starting with Mobile Delivery 2017, the Multiple Fills option can be set at the tank level in the back-office or as a one-off option on any delivery in the mobile application. If configured at the tank level, all delivery documents for that tank will disable the no-flow timer and cause the multiple deliveries message to print. Additionally, if the driver enables the multiple fills option in the Mobile Delivery application, the no-flow timer is disabled and the message for multiple deliveries will print.

No-Flow Time Limit Setting

In Cargas Energy, under Admin > Setup > Application Settings, there is a setting named DeliveryNoFlowTimeLimit. The default value for this is 180 seconds. If this value is saved and set to anything outside of the 1-180 range, all deliveries made from the mobile application will print the multiple deliveries message. This is a global setting and will disable the no-flow timer on all created deliveries.

As a best practice, Cargas recommends leaving the global setting to a value of 180 and then enabling the Multiple Fills setting either on a tank level or delivery level basis as needed when the no-flow timer needs to be disabled.

If you find any issues with this KB article or do not find it useful, please complete a brief survey using the link below so that we can make any corrections or enhancements.

Help Center Article Feedback