Issue / Question:
Environment:
- Old Mobile Delivery
- Veeder Root Meter with Epson Printer
Resolution / Answer
If you are working with an Epson Printer and you are experiencing a printer is busy error, please try the following steps:
- 1. Power cycle printer and meter.
- 2. Check truck set up and go through Edit truck.
- 3. Check that your Com Port is working.
- 4. Use the following article to make sure device and printer is set to generic text. Unhandled exception error: Method Call Failed
- 5. Try to manually make a pump and print from meter.
- 6. Swap out printer.
Cause (Optional):
- If the above troubleshooting steps do not work this will be a hardware related issue that will need seen by a truck shop.
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