Jessica
Activity overview
Latest activity by Jessica-
Jessica created an article, My Bluetooth Address Field is Empty on the New Mobile Delivery App
Issue / Question: I am going through truck set up and when I get to the meter connection screen the Bluetooth address field is blank. Environment: Cargas Energy Version 2023.01 or greater. R...
-
Jessica created an article, Error: Error retrieving printer status: reached retry limit on command. GetMachineStatus
Issue / Question: I am at a delivery and I am unable to start due to this Error: Error retrieving printer status: reached retry limit on command. GetMachineStatus Environment: Cargas Version 20...
-
Jessica created an article, How to Reset Password for Help Center
Question: I am having trouble with signing in to see training videos.My password does not seem to be working when I try to sign in to see knowledge base videos/articles.Environment: Cargas Energy V...
-
Jessica created an article, Error: Processor Reset Due to Watchdog Timeout
Issue : During a delivery this error appeared: Error: Error: Processor reset due to watchdog timeout. Environment: New Mobile Delivery LCR II ...
-
Jessica created an article, Epson Printer is stating it is busy and will not print ticket
Issue / Question: Environment: Old Mobile Delivery Veeder Root Meter with Epson Printer Resolution / Answer If you are working with an Epson Printer and you are experiencing a printer is bus...
-
Jessica created an article, My meter will not print when I switch the knob to print
Issue / Question : I am trying to print a ticket after my delivery, but nothing is printing, what do I do ? My meter is not printing anything when I switch the knob to print, wha...