My Cognitive Blaster Printer is Printing Extra Tickets

Issue / Question:

  • I've completed a delivery and I'm trying to print a delivery ticket for the customer and one for us, but the printer is printing out extra sheets of paper?
  • My Blaster is printing extra tickets.

Environment:

  • Cognitive Blaster Printer

Resolution / Answer:

  • After installing a new Blaster Printer in a truck, upon completing setup you'll need to hit the configure printer button.

    Configure Printer Button.png
  • Once the configuration is complete fully power-cycle the printer, and then begin your shift.

Additional Info:

If you're still experiencing this issue try following the steps in the Knowledge Base Article which can also help troubleshoot Cognitive Blaster Issues:

How To Print A Blaster Configuration Ticket

 


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