My Bluetooth Address Field is Empty on the New Mobile Delivery App

Summary:

On Cargas Energy (version 2023.01+), a blank "Bluetooth Address" field means no Bluetooth device has been selected during truck setup — after choosing the truck, scroll to Devices and tap the Firefly/Parani or Bluetooth adapter address (most adapters are labeled with the last four digits). Ensure Bluetooth is enabled on your mobile device, and if no devices appear, power-cycle the FireFly or Parani per the linked troubleshooting articles.


Issue / Question:

  • I am going through truck set up and when I get to the meter connection screen the Bluetooth address field is blank.

Environment:

  • Cargas Energy Version 2023.01 or greater. 

Resolution / Answer:

If the "Bluetooth Address" field is blank, that indicates a Bluetooth device is not selected.

When going through truck set up on the New Mobile App after selecting the truck,  you will select the Firefly/Parani or Bluetooth device that is connected to this truck. If the Bluetooth address is empty scroll down to devices and tap on the Bluetooth address of the device that is in your truck. 

 

Most adapters will have a label with the last four digits and numbers for identification.  Bluetooth must be enabled on the device. 

 


Additional Info:


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