My Bluetooth Address Field is Empty on the New Mobile Delivery App

Issue / Question:

  • I am going through truck set up and when I get to the meter connection screen the Bluetooth address field is blank.

Environment:

  • Cargas Energy Version 2023.01 or greater. 

Resolution / Answer:

If the "Bluetooth Address" field is blank, that indicates a Bluetooth device is not selected.

When going through truck set up on the New Mobile App after selecting the truck,  you will select the Firefly/Parani or Bluetooth device that is connected to this truck. If the Bluetooth address is empty scroll down to devices and tap on the Bluetooth address of the device that is in your truck. 

 

Most adapters will have a label with the last four digits and numbers for identification.  Bluetooth must be enabled on the device. 

 


Additional Info:


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