MyFuelPortal ACH notices include invoice and credit tables only for C-Store automatic payments linked to a bank account. Other payment types show only the drafted total. C-Store invoices may be omitted if already paid, scheduled after drafting, or voided.
Article Summary:
Environment:
- Any MyFuelPortal version
Why is the invoice list missing?
Cargas includes the invoice and credit list for customers who have a C-Store automatic payment schedule on a bank account. That schedule is the C-Store option under automatic payment scheduling.
Accounts on another automatic payment setup still receive the notice. Those emails show the draft total and do not list individual invoices. This includes delivery, service, budget, and installment drafts.
If the account uses C-Store automatic payments and invoices are still missing
An invoice can be left off a C-Store notice when:
- It was already paid and listed on an earlier notice
- Its automatic payment date is after the draft date
- The payment was voided
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