Jessica
Activity overview
Latest activity by Jessica-
Jessica created an article, My Bluetooth Address Field is Empty on the New Mobile Delivery App
Summary:On Cargas Energy (version 2023.01+), a blank "Bluetooth Address" field means no Bluetooth device has been selected during truck setup — after choosing the truck, scroll to Devices and tap t...
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Jessica created an article, Error: Error retrieving printer status: reached retry limit on command. GetMachineStatus
Summary:This article addresses the "Error retrieving printer status: reached retry limit on command. GetMachineStatus" encountered in Cargas (2019+ New Mobile Delivery) and provides troubleshooting...
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Jessica created an article, How to Reset Password for Help Center
Summary:This article explains how to reset a forgotten Help Center password for Cargas Energy (version 2017 or later), noting that passwords are not stored by the system. To reset, click "Forgot my...
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Jessica created an article, Error: Processor Reset Due to Watchdog Timeout
Summary:During a delivery on a New Mobile Delivery LCR II the meter reported "Processor reset due to watchdog timeout." This is a meter-generated hardware error; try troubleshooting by fully powe...
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Jessica created an article, Epson Printer is stating it is busy and will not print ticket
Summary:This article gives step-by-step troubleshooting for an "Epson Printer is busy" error on an older Mobile Delivery Veeder-Root meter, advising power-cycling, checking the truck setup and COM ...
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Jessica created an article, My meter will not print when I switch the knob to print
Summary:This article addresses LCR-II mobile delivery meters that won’t print when the knob is set to print and lists troubleshooting steps: try printing a calibration or shift ticket, power-cycle ...